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ERIC Number: ED438839
Record Type: RIE
Publication Date: 1998
Pages: 193
Abstractor: N/A
Reference Count: N/A
ISBN: N/A
ISSN: N/A
Harmony in Diversity: Recommendations for Effective Library Service to Asian Language Speakers.
Wong, Patty, Comp.
This document, to provide for effective library service to Asian language speakers, includes information on the culture of Chinese Americans, Filipino Americans, Japanese Americans, and Vietnamese Americans. For each group, the following are described: generations, immigration and length of United States residency; family and children; language; religion/spirituality; manners, customs, etiquette, gestures and taboos; cultural ideals; social interaction and relationships; holidays and celebrations, popular reading materials; vendors and other sources of information; and the role of the library. Also included is a separate document containing recommendations for library service to Asian language speakers which focuses on: challenges/opportunities for directors and administrators; customer service; personnel and staff development; commonalities and differences of Asian cultures; communicating with Asian-language speakers; needs assessment and community analysis; access; materials and collection development; marketing and awareness; technology in libraries; services, programs; and future implications. (AEF)
Publication Type: Guides - Non-Classroom
Education Level: N/A
Audience: N/A
Language: English
Sponsor: Institute of Museum and Library Services, Washington, DC.
Authoring Institution: California State Library, Sacramento.
Note: Separately published 149-page "Supplemental Materials" volume, supporting the 31-page recommendations volume, has been appended.