ERIC Number: ED438839
Record Type: RIE
Publication Date: 1998
Harmony in Diversity: Recommendations for Effective Library Service to Asian Language Speakers.
Wong, Patty, Comp.
This document, to provide for effective library service to Asian language speakers, includes information on the culture of Chinese Americans, Filipino Americans, Japanese Americans, and Vietnamese Americans. For each group, the following are described: generations, immigration and length of United States residency; family and children; language; religion/spirituality; manners, customs, etiquette, gestures and taboos; cultural ideals; social interaction and relationships; holidays and celebrations, popular reading materials; vendors and other sources of information; and the role of the library. Also included is a separate document containing recommendations for library service to Asian language speakers which focuses on: challenges/opportunities for directors and administrators; customer service; personnel and staff development; commonalities and differences of Asian cultures; communicating with Asian-language speakers; needs assessment and community analysis; access; materials and collection development; marketing and awareness; technology in libraries; services, programs; and future implications. (AEF)
Descriptors: Access to Information, Asian Americans, Chinese Americans, Cultural Awareness, Cultural Background, Cultural Pluralism, Ethnic Groups, Filipino Americans, Japanese Americans, Korean Americans, Library Materials, Library Role, Library Services, Social Characteristics, User Needs (Information), Vietnamese People
Publication Type: Guides - Non-Classroom
Education Level: N/A
Sponsor: Institute of Museum and Library Services, Washington, DC.
Authoring Institution: California State Library, Sacramento.
Grant or Contract Numbers: N/A
Note: Separately published 149-page "Supplemental Materials" volume, supporting the 31-page recommendations volume, has been appended.