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ERIC Number: ED438076
Record Type: Non-Journal
Publication Date: 2000-Jan
Pages: 15
Abstractor: N/A
Reference Count: N/A
Do Parents Get What They Want from Day Care Service?
Liu, Winnie Puiling; Yeung, Alexander Seeshing
This study sought to answer three questions: (1) Do parents with children below 3 years of age expect fewer educational components in day care than parents with children age 3 and above? (2) Do parents expect the staff of day care services to be professionals? and (3) Do parents' expectations match policy makers' intentions? Surveys were administered to 100 parents with children in day care in Sydney, Australia, and interviews were conducted with 4 day care professionals with various administrative and policy-making roles. Findings showed that parents expected a substantial educational component to day care, whether their children were under or over age 3. Parents expected both care and education for their children and expected a reasonable level of staff professionalism and qualification. The day care professionals generally indicated that parents perceive the major function of day care as caregiving, with children under age 3 needing more caregiving than education. The study concludes that there is a mismatch between what parents want and what they get, and that policy makers and day care providers should move services more in line with parents' expectations. (Contains 38 references.) (EV)
Publication Type: Reports - Research; Speeches/Meeting Papers
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Australia