ERIC Number: ED437705
Record Type: Non-Journal
Publication Date: 1994
Reference Count: N/A
Developing Quality Schools: A Handbook.
Barlosky, Martin; Lawton, Stephen
This handbook combines the outcomes of the "Symposium on Quality Schools" (April 14, 15 and June 2, 3, 1994, Toronto, Canada) with a continuing presentation of the quality philosophy. It is designed to guide the development and implementation of quality-driven educational programs. Quality schools are committed to creating enhanced learning environments through purposeful, cooperative actions of all individuals engaged in the educational enterprise. Quality schools stress organizational purpose, leadership commitment, teamwork, learning processes, customers/clients, and management through data. The introduction explains the four components of Deming's quality philosophy: his 14 points, concept of process and system, impact of extrinsic rewards, and importance of knowledge. Chapter 1 presents a quality agenda for education and its leadership, drawing on the Kodak Canada experience. Chapter 2 focuses on customers, suppliers, and process--three key concepts for developing quality schools. Chapter 3 shows the relationship of teamwork to the customer-supplier heuristic, tackling conflict barriers and consensus-building strategies. Chapter 4 discuses added value, quality assurance, and quality school checklist. An Afterword contains advice on transitions to practice, lists 13 references, and give biographical information about authors and presenters. Each chapter contains core questions, key symposium learnings, an implementation checklist, and additional references. (MLH)
Descriptors: Educational Improvement, Elementary Secondary Education, Foreign Countries, Partnerships in Education, Quality Control, School Business Relationship, Teamwork, Total Quality Management
Developing Quality Schools, Dept. of Educational Administration, 252 Bloor Street West, Toronto, Ontario, Canada, M5S 1V6; e-mail: firstname.lastname@example.org ($25 plus $5 shipping, Canada add 7% GST; quantity discounts).
Publication Type: Books; Guides - Non-Classroom
Education Level: N/A
Authoring Institution: Ontario Inst. for Studies in Education, Toronto.
Identifiers - Location: Canada