This guide offers proven strategies and recommendations for addressing day-to-day problems with respect to hate, bias, and prejudice in the schools. A main focus is on racial issues, but bias against homosexuals and ethnic minority groups is also addressed. A key ingredient for response to and prevention of hateful acts is getting students, parents, and community leaders involved in finding solutions. The first section deals with the everyday actions school personnel can take, from promoting an unwelcome environment for hate speech and symbols to responding to community and national hate crimes. The second section details some emergency responses in schools when a hate situation develops. These include providing support for victims and working to build school unity. The third section explores the long-range commitment of the school and its staff, and outlines policies that promote equity and respect. The final section consists of nine appendixes that contain some specific information on symbols of hate, respect and safety policies, ways to combat hate, and some examples of policies that promote tolerance. A list of 80 resource organizations and publications forms the final appendix. (SLD)