ERIC Number: ED436887
Record Type: Non-Journal
Publication Date: 1999-Jan
Reference Count: N/A
Mediation in Missouri: Managing Parent and School Conflict through Effective Communication.
Center for Innovations in Special Education, Columbia, MO.
This booklet, designed for use by Missouri parents and schools, provides information on using mediation as a non-adversarial alternative to resolving disputes in special education. It compares mediation with impartial due process hearings and complaint investigations, and describes the special education mediation process as voluntary for parents and school personnel, confidential, a no-cost service, and an alternative that does not affect the status of a due process hearing or formal complaint. The benefits of mediation are explained, along with the appointment of a mediator, the role of the mediator as a facilitator, and the roles of parents and schools. Tips are provided for preparing for the mediation session, and the stages of mediation are described. Mediation policies are listed, including the eligibility of disputes that are only applicable for a due process hearing, the prohibition of any video- or audiotape recording of mediation proceedings, the designation of a person by each party who has the authority to make final resolution decisions, the prohibition of legal participation and attendance, the provision of signed copies of the agreement to each party, the exclusion of the mediator from subsequent actions, and the cancellation of a due process hearing if requested. (CR)
Descriptors: Compliance (Legal), Conflict Resolution, Court Litigation, Disabilities, Due Process, Elementary Secondary Education, Interpersonal Communication, Parent School Relationship, Special Education
Center for Innovations in Special Education (CISE), University of Missouri-Columbia, Department of Education, Suite 152 Parkade Center, 601 Business Loop 70 West, Columbia, MO 65211-8020 ($2). Tel: 573-884-1275; Tel: 800-735-2966 (Toll Free/TDD). Web site:
Publication Type: Guides - Non-Classroom
Education Level: N/A
Audience: Parents; Practitioners
Authoring Institution: Center for Innovations in Special Education, Columbia, MO.
Identifiers - Location: Missouri