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ERIC Number: ED434260
Record Type: Non-Journal
Publication Date: 1997
Pages: 32
Abstractor: N/A
Reference Count: N/A
ISBN: ISBN-0-87397-440-9
Quality Assurance in VET. Review of Research.
Hager, Paul
Research on quality assurance (QA) in vocational education and training (VET) in Australia over the past 6 years was reviewed. Three factors responsible for growing interest in QA were identified: close connections with industry sectors that have gained from the introduction of QA measures; the more competitive training market that has been increasingly encouraged by governments in Australia; and increasing community demand for quality as course fees increase. According to two substantial studies of QA systems in selected organizations for the purpose of facilitating the introduction of QA systems into the VET sector, the following types of QA programs may be relevant to VET: total quality management; QA based on international standards; quality matrix; best practice and benchmarking; and self-managed teams. The available research suggests that the following issues must be addressed in implementation of QA in the VET sector: personnel requirements; proper planning processes; staff development programs; industry relations and human resources management issues; ascertainment of customer views and needs; and roles of monitoring, assessment, and evaluation procedures. The available VET case studies indicate that the main problem with whole organization quality initiatives is the difficulty of getting started on an organization-wide basis. (Contains 34 references.) (MN)
National Centre for Vocational Education Research, 252 Kensington Road, Leabrook, South Australia 5068, Australia. E-mail:; Web site: .
Publication Type: Information Analyses
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: National Centre for Vocational Education Research, Leabrook (Australia).
Identifiers - Location: Australia