ERIC Number: ED433840
Record Type: Non-Journal
Publication Date: 1999-May
Reference Count: N/A
User-Focused Strategic Services for Technological University Libraries.
Townley, Charles T.
This paper describes the New Mexico State University (NMSU) Library's strategic plan to develop its services amid an atmosphere of change. A summary of the following components of the strategic plan is given: vision; mission; values; and goals. The revised organizational functions are then illustrated, as well as the role of the selector-liaison developed to implement user services emerging from the strategic plan. The paper then focuses on the Library's plans to continue to develop a cooperative user-centered culture. Discussion includes: market research efforts; research collection development; funding; the library's home page and catalog; range of reference services; instructional initiatives; the knowledge infrastructure; and collaborations with academic departments. Finally, some challenges are outlined from the Library Strategic Plan: (1) user-focus drives decisions; (2) cooperative philosophy creates a responsive and flexible organization; (3) appropriate technology serves the user; (4) collaboration fuels development; (5) risk-taking and leadership at all levels inspire innovation; and (6) teaching and outreach cultivate information/knowledge consumers. (Contains 10 references and 2 figures.) (AEF)
Descriptors: Academic Libraries, Higher Education, Library Collection Development, Library Development, Library Instruction, Library Planning, Library Role, Library Services, Reference Services, Strategic Planning, User Needs (Information)
Web site: http://educate.lib.chalmers.se/IATUL/proceedcontents/chanpap/townley.html
Publication Type: Reports - Descriptive; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A