ERIC Number: ED433824
Record Type: RIE
Publication Date: 1999-May
A Key to the New Library.
Gerryts, Egbert; Pienaar, Heila
This paper discusses finding the key to a new library in order to ensure its future, stressing the importance of alignment between strategy and people. The first section addresses management philosophy for renewal, including replacing the inflexible hierarchical pyramidal structure by a network organization with a service and competency management orientation, designing an outcome and competency-based compensation system, and creating teams with full client-directed process ownership. Construction of a strategic framework that focuses on the idea of a virtual information service is considered in the second section. The next section describes a three-year picture for the new library. Translating this three-year picture to a renewal plan with well-defined objectives and outcomes is considered in the fourth section, including the importance of strategic intention, social dimension, and task dimension. The fifth section discusses the use of a balanced scorecard for translating strategy into action in managing a renewal plan for the library; four strategic indicators are described--a business or financial perspective, a client or customer perspective, internal business or work processes, and learning and growth. (Contains 11 figures.) (MES)
Descriptors: Academic Libraries, Access to Information, Change Strategies, Foreign Countries, Futures (of Society), Higher Education, Information Management, Library Administration, Library Development, Library Planning, Library Role, Library Services, Organizational Change, Strategic Planning
Web site: http://educate.lib.chalmers.se/IATUL/proceedcontents/chanpap/gerryts.html
Publication Type: Reports - Descriptive; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Note: In: The Future of Libraries in Human Communication: Abstracts and Fulltext Documents of Papers and Demos Given at the [International Association of Technological University Libraries] IATUL Conference (Chania, Greece, May 17-21, 1999) Volume 19; see IR 057 443.