ERIC Number: ED433781
Record Type: Non-Journal
Publication Date: 1999-Jun
Reference Count: N/A
Assessing Distance Learning Using a Website Survey. AIR 1999 Annual Forum Paper.
Cartwright, David W.; Thompson, Robert J.; Poole, Max C.; Kester, Diane D.
This paper describes efforts at East Carolina University (North Carolina) to develop a survey instrument and related procedures to assess distance learning courses. The survey was conducted during the 1998-99 academic year via the World Wide Web and combined the Student Opinion of Instruction Survey (SOIS) with additional questions that assessed the extent to which graduate-level distance education courses met Quality Assurance Standards for Distance Learning. This initial survey achieved a response rate of only 20 percent due to such factors as student's poor knowledge of the university's e-mail accounts, inadequate university help facilities, and time demands on respondents. However, the survey instrument itself proved successful in that all respondents answered all of the questions and none had negative comments about it. Modification of the survey and its re-administration in spring 1999 resulted in a 43 percent response rate, extensive comments, and general student satisfaction with distance education courses and the survey instrument. Findings highlight the difficulty of reaching distance education students with a Web-based survey, the complexity of developing an appropriate survey, and the need to address campus political problems in developing Web-based surveys. (DB)
Publication Type: Reports - Research; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A