ERIC Number: ED433059
Record Type: Non-Journal
Publication Date: 1999
Reference Count: N/A
Community Needs Assessment Office Administration & Technology (OAT).
Pezzoli, J. A.; Lum, Ku'uipo; Meyer, Diane
The purpose of this survey was to obtain from employers the requisite skills and potential employment demand for office workers on Maui. Of particular interest was: (1) the assessment of various clerical skills and computer software in its relevance to the Office Administration & Technology (OAT) curriculum at Maui Community College; and (2) the assessment of the importance of office skills for bookkeepers and accountants, which would impact the requirements for the Accounting (ACC) program. The report presents responses to 17 questions in tabular form. The researchers found that: (1) current employment is diverse; (2) employment demand crosses all sectors; (3) technology is highly integrated into most offices; (4) level of education affects hiring and salary decisions; (5) the need for specialized vocabulary is irregular; (6) basic math skills are needed; (7) required typing speed varies; (8) there is little need for shorthand in the private sectors; (9) the most popular brand of computer is IBM; (10) Microsoft Word and Excel are the most commonly used software packages; (11) desktop publishing software is not widely used; (12) alphabetic filing is still the most popular filing system in use; (13) best training times are evenings and weekends; (14) employers support employee training; and (15) the job skills rated the highest in importance are verbal and computer-related skills. Appended are survey developers, cover letter, questionnaire, and mailing list and respondents by sector. (VWC)
Publication Type: Numerical/Quantitative Data; Reports - Research; Tests/Questionnaires
Education Level: N/A
Authoring Institution: Hawaii Univ., Kahului. Maui Community Coll.