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ERIC Number: ED431977
Record Type: Non-Journal
Publication Date: 1998-Jan
Pages: 93
Abstractor: N/A
Reference Count: N/A
School-Based Client Consultation, Referral, and Management of Care. A Technical Aid Packet.
California Univ., Los Angeles. Center for Mental Health in Schools.
This booklet assumes that the first question that a mental health professional asks should not be what's wrong with this person, but what's making this person function like this. The answer may be that something's wrong with the way the person's environment is functioning, and, therefore, it is the environment that really should be changed, if feasible. Of course, whether or not the problem resides with the environment, the person may require some special assistance. The focus of this technical aid packet is on making decisions about what assistance is needed, how serious the need is, where a student/family should go to get it, and how to ensure it is provided in coordinated and integrated ways. Section 1, "Student Clients as Consumers," explores a consumer-oriented approach, and introduces the remaining sections. Section 2, "Referral as Intervention," offers guidelines for teachers and staff regarding the prereferral and referral process, providing services, and following up on referrals, including consumer feedback. Section 3, "Managing 'Care,' Not Cases," explores initial monitoring of care, ongoing management of care, and systems of care. Appendixes provide materials to aid in the triage process, establishing a system to provide clients with ready access to information about referral resources, assisting clients with referrals, and assuring quality of care. (MKA)
School Mental Health Project, Center for Mental Health in Schools, Dept. of Psychology, UCLA, 405 Hilgard Ave., Los Angeles, CA 90095-1563; Tel.: 310-825-3634; Fax: 310-206-8716; e-mail:; Web site: (minimal fee to cover copying, postage and handling).
Publication Type: Guides - Non-Classroom
Education Level: N/A
Audience: N/A
Language: English
Sponsor: Health Resources and Services Administration (DHHS/PHS), Washington, DC. Maternal and Child Health Bureau.
Authoring Institution: California Univ., Los Angeles. Center for Mental Health in Schools.