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ERIC Number: ED431468
Record Type: Non-Journal
Publication Date: 1999-May
Pages: 23
Abstractor: N/A
Reference Count: N/A
Applying Theory to Practice: Incorporating Principles of Student Development to Quality Student Services in California Community Colleges.
Hastings, Janel Henriksen
This study assesses the extent to which student services within California's community colleges assist students in maneuvering through challenge, and to see whether student services programs nurture students' personal and emotional development. Using Chickering and Reisser's theory of student development, this study asked students to rate the quality of student services - including admissions, orientation, counseling, and assessment examinations -- on their campus, and analyzed how thoroughly student services are structured to address each stage of development as posed by Chickering and Reisser. A five-page survey was distributed at the beginning and again at the end of classes at 10 community colleges to provide longitudinal information. Results are presented by race, gender, and social status (defined as number of books in the home) for each of the four services. Based on the results, the paper recommends four strategies to help improve matriculation services: (1) reevaluate the college's mission statement; (2) create a student self-assessment tool; (3) distribute complete campus information in writing early in the matriculation process; and (4) provide annual training for matriculation personnel. Contains 19 references. (JJL)
Publication Type: Reports - Descriptive
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A