ERIC Number: ED430729
Record Type: Non-Journal
Publication Date: 1998
Reference Count: N/A
Cross-System Collaboration: Tools That Work.
Hoel, James L.
This monograph reports on a collaborative initiative between Four Oaks, a private nonprofit family service agency in Iowa, and the Iowa Department of Human Services. The collaboration provided a series of community forums of local representatives to examine services available to delinquent youth and their families, to increase community awareness and participation, and to develop a "toolbox" of effective principles for collaboration to assist families, agencies, and communities in addressing the challenges of social service system reform. Following an introduction, the monograph describes the context for the project in Iowa, including Iowa's efforts in restructuring, gaining fiscal control of human service expenditures, decategorizing funding streams, and incorporating managed care into public and private agencies. Illustrated with examples from exemplary programs, the principles of effective collaboration are discussed in three parts: (1) structural elements; (2) leadership elements; and (3) interpersonal elements. Key structural elements include facilitating collaborative partnerships related to blending of funding streams, investment equity, mandates from top administrators, role boundaries, clear goals, concrete tasks, focusing on data and outcomes, peer networking, and increased inclusion. Leadership elements discussed include efficient management of daily business, providing formal management tools, communicating a cogent vision, possessing a sensitive attention to timing, helping the collaborative group reflect on its process, and addressing and resolving barriers that block development. Interpersonal elements discussed include key personality traits and organizational features such as respect, nurture, disclosure, trust, and investment. The monograph concludes with suggestions for addressing challenges of authentic collaboration. Contains 20 references. (KB)
Descriptors: Agencies, Agency Cooperation, Agency Role, Change Strategies, Delinquency, Integrated Services, Interprofessional Relationship, Models, Social Services, Systems Approach
CWLA, P.O. Box 2019, Annapolis Junction, MD 20701-2019; Tel: 800-407-6273 (Toll Free), 301-617-7825; Fax: 301-206-9789; e-mail: email@example.com; Web site: www.cwla.org
Publication Type: Reports - Descriptive
Education Level: N/A
Authoring Institution: Child Welfare League of America, Inc., Washington, DC.
Identifiers - Location: Iowa