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ERIC Number: ED430093
Record Type: Non-Journal
Publication Date: 1999
Pages: 17
Abstractor: N/A
Reference Count: N/A
A Delphi Study of Desired Entry-Level Workplace Skills, Competencies, and Proof-of-Achievement Products.
Wilhelm, William Joseph
A study determined specific skills and competencies that employers in Tempe, Arizona require in entry-level employees. It identified student-produced performance products applicants can use to signal proficiency in the skills and competencies. A modified Delphi inquiry was used, with 3 rounds of questionnaires over a 5-month period to survey 24 business and nonbusiness employment professionals. Quantitative and qualitative data gathered in each survey round were summarized and used to construct the next round's survey questionnaire. The Secretary of Labor's Commission on Achieving Necessary Skills (SCANS) Report was the basis for rating the importance of entry-level workplace skills and competencies. The panel of experts generated performance product ideas that could signal proficiency in each SCANS skill and competency and rated and ranked the performance products on Likert-type scales measuring applicability and usefulness to hiring personnel. Findings were a rank ordering by importance to the organization of SCANS skills and competencies that showed human interactive skills and competencies as most critical, technological and resource management skills and competencies as least, and a list of performance products to signal proficiency in a skill or competency--traditional (application forms, transcripts, letters of recommendation, lists of extracurricular activities, resumes) and nontraditional products (written documents, videotaped presentations, electronic media documentation, portfolios, exhibitions). (30 references) (YLB)
Publication Type: Reports - Research; Speeches/Meeting Papers
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A