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ERIC Number: ED429649
Record Type: Non-Journal
Publication Date: 1998-Apr-15
Pages: 194
Abstractor: N/A
Reference Count: N/A
An Investigative Study on the Systematic Application of Effectiveness Indicators for Institutional Improvement in Northwest Community Colleges.
Sorensen, James E.
This study examines the importance of using effectiveness indicators for assessing institutional outcomes, and their congruence with actual or potential use in making institutional change and improvement, in selected northwest community colleges. The study was undertaken in response to the Northwest Association of Schools and Colleges' transition to an outcomes-based accreditation model in 1991. Questionnaires were completed by 148 primary administrators working at northwest community colleges that completed the regional accreditation process since 1990. The survey instrument measured whether 13 effectiveness indicators were important to the institutional change process, and whether such indicators have been used at the institution. In general, the study shows that there is a positive relationship in community colleges between the development of institutional effectiveness indicators and institutional change and improvement. Overwhelming support was given by administrators about the value of using effectiveness indicators to initiate change, with support ranging from 85.5% to 97.0% they should use effectiveness indicators to initiate institutional change. Indicators prioritized as most important by at least 90% of participants include: external indicators related to employer satisfaction and job placement levels, student and customer satisfaction, and student progression. All administrators who have used effectiveness indicators believe that external indicators and community development led to the most positive change. (Contains approximately 90 references.) (AS)
Publication Type: Dissertations/Theses - Doctoral Dissertations
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A