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ERIC Number: ED428528
Record Type: RIE
Publication Date: 1997
Pages: 144
Abstractor: N/A
ISBN: ISBN-0-07-057270-4
The Schoolhouse of Quality: How One Voice Built a Better School.
Hammond, Gerald S.; Schwandner, Stephen H., II
The forces of democratization of centralized governments and institutions and the pursuit of companies to deliver customer-defined quality in their goods and services requires better schools to achieve its goals. This book provides a plan for using a democratic and quality-driven process to build high-quality schools, i.e., applying private-sector quality initiatives to education. It tells the story of how one person helped to build consensus among many competing voices and in the end, with them, deliver a true quality schoolhouse. (GR)
McGraw-Hill, 860 Taylor Station Road, Blacklick, OH 43004; Tel: 800-338-3987 ($25).
Publication Type: Books; Reports - Descriptive
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Note: The construction process described in this book is a proprietary process of the firm of Steed Hammond Paul Paper ( and is based on "Total Quality Management" (TQM) principles.