NotesFAQContact Us
Search Tips
ERIC Number: ED428235
Record Type: Non-Journal
Publication Date: 1998-Mar
Pages: 34
Abstractor: N/A
Reference Count: N/A
Work Analysis and Expertise. [Concurrent Symposium Session at AHRD Annual Conference, 1998.]
This document contains four papers from a symposium on work analysis and expertise. "Using Performance Analysis for Training in an Organization Implementing ISO-9000 Manufacturing Practices: A Case Study" (Dale E. Kunneman, Catherine M. Sleezer) reports on a study in which a theory-based model, the Performance Analysis for Training Model, was used to analyze performance needs within an organization implementing ISO-9000 processes. A study of the efforts of a transit agency's training department to begin building credibility within the organization by proactively identifying training needs, implementing a training intervention, and measuring the intervention's impact on key organizational goals is discussed in "Building the Credibility of a Training Department: A Case Study" (Sharon J. Weisberger). "Identification, Training, and Certification of Expertise Required of Core Business Processes" (Richard A. Swanson) is a case study that goes beyond the traditional job and task analysis model and adopts a contemporary business performance improvement model. "Large-Scale Performance-Driven Training Needs Assessment: A Case Study" (Elwood F. Holton III, Reid A. Bates, Sharon S. Naquin) describes an unusual needs assessment project designed to identify the performance improvement training needs of Louisiana state government employees. (MN)
Publication Type: Reports - Research; Speeches/Meeting Papers
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Louisiana