ERIC Number: ED427380
Record Type: Non-Journal
Publication Date: 1999-Feb
Reference Count: N/A
Out-of-Class Communication between Students and Faculty: The Relationship to Instructor Immediacy, Trust, and Control, and to Student Motivation.
Jaasma, Marjorie A.; Koper, Randall J.
Research has established the important and positive relationship between informal student-faculty interactions and student retention. To add to the scant research on out-of-class communication (OCC), a study investigated the relationship between OCC and instructor immediacy, trust, and conversation control, and student motivation for students and faculty, based upon the theoretical framework of F.E. Millar and L.E. Rogers (1976). Participants, 274 students at two medium-sized Western universities, completed instruments measuring verbal and nonverbal immediacy, trust, conversation control, and student motivation. The nature of OCC is described in terms of its frequency, length, content, and student satisfaction. Results indicate that the frequency and content of office visits differ from that of informal contacts. Faculty behaviors which promote closeness, trust, and equality are related to the likelihood of student-faculty OCC and to student satisfaction with OCC. Student motivation is also positively correlated to the frequency, length, and satisfaction with OCC. Implications for student retention are discussed. (Contains 44 references and 2 tables of data.) (Author/RS)
Publication Type: Reports - Research; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A