ERIC Number: ED427371
Record Type: Non-Journal
Publication Date: 1999
Reference Count: N/A
Communication Apprehension in Synchronous Distance Education.
Monson, Steven J.; Wolcott, Linda L.; Seiter, John S.
A study examined whether students in synchronous distance education settings experience anxiety, reluctance, and frustration (i.e., communication apprehension) when using technologies to interact and, if so, what factors (e.g., prior experience with technology) might function to attenuate such negative reactions. Measures of traitlike- and state-communication apprehension (CA) were used to assess 385 undergraduate students' levels of apprehension in such settings. In addition, a measure to determine the existence of a context based technology-CA was created and administered. Results indicated that some students experienced a high degree of state-CA in synchronous distance education. The level of state-CA showed a negative correlation with prior experience suggesting that students who actively used distance education technologies exhibited lower levels of state-CA. The technology-CA measure showed correlational patterns consistent with other existing communication apprehension contexts indicating that communicating via technology may be a context in which some students become consistently apprehensive. (Contains 14 references and 4 tables of data; an appendix contains the survey instrument.) (Author/RS)
Publication Type: Reports - Research; Speeches/Meeting Papers; Tests/Questionnaires
Education Level: N/A
Authoring Institution: N/A