ERIC Number: ED426250
Record Type: RIE
Publication Date: 1997
Reference Count: N/A
ESL for Hotel/Hospitality Industry. Level: Beginner.
Western Suffolk County Board of Cooperative Educational Services, Northport, NY.
This document contains eight lesson plans for a beginning course in work-related English for non-English or limited-English speaking entry-level employees in the hotel and hospitality industry. Course objectives include the following: helping participants understand and use job-specific vocabulary; receive and understand job-related instructions; communicate with customers on a basic level; and understand and follow corporate policies and procedures. Lessons, which consist of objectives, materials needed, methodology, and student handouts, cover the following topics: (1) names; (2) introductions and writing names; (3) reading and printing the letters l, t, i, h, and f, and identifying items in a hotel bedroom; (4) reading and printing letters e, v, w, a, x, and identifying items in a hotel bathroom; (5) reviewing new vocabulary and English skills, adding to work-related vocabulary, and reading and printing letters y, m, n, z, k; (6) relating vocabulary to actual items from a hotel room, adding to work-related vocabulary, and reading and printing letters o, q, c, g, s; (7) reinforcing skills; reacting to a fire, applying letter sounds to beginning sounds of words, and reading and printing letters u, j, d, p, b, r; and (8) identifying items on a cleaning cart, becoming confident with skills learned, and developing vocabulary using picture dictionaries. A posttest concludes the course. (KC)
Publication Type: Guides - Classroom - Teacher
Education Level: N/A
Audience: Practitioners; Teachers
Sponsor: Office of Vocational and Adult Education (ED), Washington, DC. National Workplace Literacy Program.
Authoring Institution: Western Suffolk County Board of Cooperative Educational Services, Northport, NY.
Note: For a related document, see CE 077 930. Some photocopied pages may not reproduce well.