Building managers and owners often confront competing demands to reduce operating costs and increase revenues that can siphon funds and resources from other building management concerns such as indoor air quality (IAQ). This resource booklet, designed for use with the "Building Air Quality Guide," provides building owners and managers with an 8-step, easy-to-understand path for taking their building from current conditions and practices to the successful institutionalization of good IAQ management practices. These steps cover the following areas: designating an IAQ manager; developing an IAQ profile of the building; addressing existing and potential IAQ problems; educating building personnel about IAQ; developing and implementing a plan for facility operations and maintenance; managing processes with potentially significant pollutant sources; communicating with tenants and occupants about their role in maintaining good IAQ; and establishing procedures for responding to IAQ complaints. Appendices provide the following lists: training resources, resources for air quality information, and addresses and contact information for U.S. Environmental Protection Agency Regional Offices. (GR)