ERIC Number: ED425312
Record Type: RIE
Publication Date: 1998
New Paradigm for Effective Workforce Skills. Final Performance Report 1994 to 1998. National Workplace Literacy Program.
A project demonstrated that a workplace literacy model can be replicated in large and small businesses with significant learner outcomes and used to improve worker productivity. It served 938 employees of 4 partners at 12 sites, including 2 large and 1 small manufacturing plants, major health care system, and multiple small businesses. Diverse, customized curricula were developed that accommodated a variety of learning styles, learner abilities, and a wide range of essential skills (reading, writing, mathematics, communication, critical thinking, problem solving, conflict resolution, and team building). The multifaceted, multileveled systems approach for course evaluation allowed for documentation of increases in productivity and distribution of the training model. In courses with technical information in the content, the system included a pretest. Besides checkpoint tests for each instructional module or chapter, a posttest measured individual and program outcomes. Ongoing evaluation included follow-up with multiple groups within the plant. Return on investment for the company was analyzed through collection of company data. Program dissemination involved 42 conference presentations, materials dissemination, and replication of the model in other businesses. (Appendixes contain the following project products and materials: course descriptions; evaluation data and sample instruments; sample material for English as a second language; sample presentation packets; and an external evaluator report that concludes the project was successful.) (YLB)
Descriptors: Adult Basic Education, Basic Skills, Conflict Resolution, Curriculum Development, Curriculum Evaluation, English (Second Language), Partnerships in Education, Problem Solving, Productivity, Program Effectiveness, Program Evaluation, School Business Relationship, Team Training, Workplace Literacy
Publication Type: Reports - Descriptive
Education Level: N/A
Sponsor: Office of Vocational and Adult Education (ED), Washington, DC. National Workplace Literacy Program.
Authoring Institution: Saint Louis Community Coll., MO.