ERIC Number: ED424387
Record Type: RIE
Publication Date: 1996
Reference Count: N/A
Interpersonal Communication & Problem Solving. Workplace Education. Instructor's Guide (Revised Edition for Publication). Project ALERT.
Blount, Joan, Comp.; Ruetz, Nancy, Ed.
This instructor's guide contains materials for a 40-hour course that explores interpersonal communication and improves participants' ability to communicate with fellow workers and family members. A title page provides a course description with target audience and general objective. An introduction covers design of the 10-week course, with 2 2-hour sessions per week; how to teach adult plant workers effectively; planning teaching; testing; and study techniques. The next section gives instructors basic information related to providing successful educational programs in a workplace setting, an instructor's lexicon of teaching strategies and principles, instructor's role and responsibilities, and course objectives. An explanation of lesson organization lists these components of the 20 2-hour class sessions: welcome; introduce the goal of the day; personal awareness; ice breaker activity; instructional activity; informational activity and discussion; and wrap-up activity. A section on planning and scheduling deals with time requirements, class size, expected outcomes, prerequisites, and other materials needed. Components of each session are an introductory page, instructor's notes, handouts, and student materials. Session topics are as follows: what communication is; with whom do I communicate; nondefensive communication; how do I communicate; listening; elements of communication; problem solving; reaching consensus; understanding; and being understood. Appendixes include supplementary material, a family habits quiz derived from Stephen Covey's "Seven Habits of Highly Effective People," and a list of 11 references and suggested readings. (YLB)
Descriptors: Adult Basic Education, Basic Skills, Communication Skills, Instructional Materials, Interpersonal Competence, Learning Activities, Listening Skills, Problem Solving, Social Cognition, Staff Development, Teaching Guides, Workplace Literacy
Workplace Education: Project ALERT, Wayne State University, 373 College of Education, Detroit, MI 48202 ($40, plus $5 shipping).
Publication Type: Guides - Classroom - Teacher
Education Level: N/A
Audience: Practitioners; Teachers
Sponsor: Office of Vocational and Adult Education (ED), Washington, DC. National Workplace Literacy Program.
Authoring Institution: Wayne State Univ., Detroit, MI. Coll. of Education.
Note: For other "Project ALERT documents, see CE 077 287-302.