ERIC Number: ED424357
Record Type: RIE
Publication Date: 1998-Sep
Reference Count: N/A
Adult Career Counseling Center. Fifteenth Annual Report, September 1997-June 1998.
The Adult Career Counseling Center (ACCC) at Oakland University provides career exploration and planning opportunities to community adults at no cost; trains faculty, staff, and students in the use of computer-assisted career guidance programs; and supports research efforts for a better understanding of career development resources. Clients typically attend between three and five sessions to explore the computerized career guidance programs and discuss possible action plans for the future. During the ACCC's 15th year, several changes were initiated to improve customer service: (1) incorporation of the Internet and World Wide Web during client sessions to bring clients up to date on the advanced technology in career development; (2) development of a new website and e-mail address; (3) redesign of the center brochure; (4) development and implementation of a more comprehensive marketing plan, which resulted in a substantial increase in the number of clients using ACCC services; (5) refinement of the networked computer system; (6) implementation and refinement of the computerized system for maintaining client records and usage statistics; (7) implementation of redesigned group inservice training for practicum students using the library's computer laboratory; (8) evaluation of the group inservice training and subsequent revision to smaller groups to facilitate learning of the Windows version of DISCOVER. (Six appendixes provide program materials and descriptions of the resources available at the ACCC.) (KC)
Publication Type: Reports - Descriptive
Education Level: N/A
Authoring Institution: Oakland Univ., Rochester, MI. Adult Career Counseling Center.