This study examined the academic advising process at Boise State University (Idaho) prior to implementation of "signatureless registration" (advisor's approval not necessary for course registration) and other changes in the advising process. Students (n=890) in 21 undergraduate classes responded to a survey about their advising experience. Analysis of survey responses indicated that: (1) almost 30 percent reported they currently did not have an advisor (either faculty, advising center staff, or peers); (2) about two-thirds thought the advising process adequately met their needs, while one-third did not; (3) about 60 percent reported that their meetings with advisors lasted 15 minutes or less and less than half thought this time was sufficient; (4) topics during an advising session focused on scheduling and registration procedures, although students wanted to talk more about career planning and academic difficulties; (5) less than 40 percent felt their advisor kept them up to date on academic requirements, referred them to other sources for assistance, helped them identify obstacles, or helped them explore careers; and (6) students who were assigned to advising centers were more likely to be satisfied than students who had faculty advisors or peer counselors. Extensive tables detail the study's findings. The survey is attached. (DB)