ERIC Number: ED422986
Record Type: RIE
Publication Date: 1998
Communicating Professionally. A How-To-Do-It Manual for Library Applications. How-To-Do-It Manuals for Librarians, Number 58. Second Edition.
Ross, Catherine Sheldrick; Dewdney, Patricia
This book is designed to help library and information specialists and students tackle communication challenges ranging from public speaking to listserv posting. All types of communication are covered--conducting interviews; delivering speeches; leading group discussions, workshops, and conferences; designing newsletters, handouts, and brochures; creating press releases and public service announcements; and writing memos, letters, and formal reports. This new edition includes expanded sections on mastering individual skills and expressing oneself with sensitivity to cultural, ethical and linguistical issues. Part 1: "Skills" includes chapters: (1) "Nonverbal Behavior"; (2) "Listening"; (3) "Skills: Speaking"; (4) "Skills: Writing"; and (5) "Integration: Putting It All Together." For each a definition is given, as well as examples, exercises, and a brief discussion of the functions or effects of the skill. Part II: "Applications" includes chapters: (6) "Applications:Speaking One-to-One"; (7) "Applications" Working in Groups"; (8) "Making Presentations"; (9) "Applications: Writing"; and (10) "Training Others in Communication Skills." Contains an index. (Author/AEF)
Descriptors: Communication (Thought Transfer), Computer Mediated Communication, Discussion, Information Scientists, Interpersonal Communication, Interpersonal Competence, Interpersonal Relationship, Librarians, Professional Personnel, Speech Communication, Staff Development
Neal-Schuman Publishers, Inc., 100 Varick St., New York, NY 10013; phone: 212-925-8650; fax: 212-219-8916; web address: www.neal-schuman.com ($49.95).
Publication Type: Books; Guides - Non-Classroom
Education Level: N/A
Audience: Media Staff; Practitioners; Students
Authoring Institution: N/A