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ERIC Number: ED422827
Record Type: Non-Journal
Publication Date: 1998-May
Pages: 36
Abstractor: N/A
Reference Count: N/A
A Student Environment Model: A Measure of Institutional Effectiveness. AIR 1998 Annual Forum Paper.
Morris-Baldwin, Darline
This study traces the development of a student environment model (SEM) at Texas State Technical College (Waco) that is used to assess students' perceptions of their college environment outside the formal classroom, provides baseline data for comparative analyses, establishes goals for student support services, measures program and process improvements, and provides decision-making information. The four-part instrument: (1) includes a student profile; (2) measures students' levels of satisfaction with seven campus environmental factors (college image, campus publications, rules and policies, registration, campus grounds, safety, noninstructional personnel); (3) addresses students' perceived level of satisfaction and frequency of use of student support services; and (4) asks students to express their level of interest in eight areas of education and personal interest (job opportunities, career knowledge, effective job-seeking skills, improving study habits, understanding computers, using library facilities, improved interpersonal skills, discrimination). The SEM provides an empirical mechanism for identifying the strengths and weaknesses of student support services and students' level of satisfaction with the daily college environment outside the formal classroom. Use of the SEM has allowed the college to focus on a campus-wide customer awareness program and has improved student support services. A table showing comparative levels of student satisfaction over time is appended. (Contains approximately 200 references.) (CH)
Publication Type: Reports - Descriptive; Speeches/Meeting Papers
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A