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ERIC Number: ED421932
Record Type: Non-Journal
Publication Date: 1997
Pages: 9
Abstractor: N/A
Reference Count: N/A
National Institutional Priorities Report, 1997.
USA Group Noel-Levitz, Iowa City, IA.
This document reports on a study that gathered information about how colleges and universities view their effectiveness in meeting the expectations of their students. By quantifying the importance that faculty, staff, and administrators place on student expectations, the institution is able to pinpoint its strengths and to assign priorities for action. Data were collected for this pilot Institutional Priorities Survey from 80 colleges and universities on how their faculty, administration, staff, and board members rated over 50 elements of the college experience. The survey asked subjects to rate statements, on a scale of 1-7, that measured their views of the level of importance of student expectations and the level of satisfaction with various elements of student experiences and expectations. Findings are presented as three scores for each item: an importance score, a satisfaction score, and a performance gap score calculated by subtracting the satisfaction score from the importance score. Responses for each score item were calculated for each of the three types of institution included in the study: four-year public; four-year private; and community, junior, and technical colleges. Sample survey items are included. (MAB)
USA Group Noel-Levitz, 2101 Act Circle, Iowa City, IA 52245; phone: 319-337-4700; fax: 319-337-5274 (free).
Publication Type: Reports - Research; Tests/Questionnaires
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: USA Group Noel-Levitz, Iowa City, IA.