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ERIC Number: ED421798
Record Type: Non-Journal
Publication Date: 1997
Pages: 7
Abstractor: N/A
Reference Count: N/A
ISSN: ISSN-0951-354X
Knowledge Work Supervision: Transforming School Systems into High Performing Learning Organizations.
Duffy, Francis M.
International Journal of Educational Management, v11 n1 p26-31 1997
This article describes a new supervision model conceived to help a school system redesign its anatomy (structures), physiology (flow of information and webs of relationships), and psychology (beliefs and values). The new paradigm (Knowledge Work Supervision) was constructed by reviewing the practices of several interrelated areas: sociotechnical systems design, knowledge work, quality improvement, business-process reengineering, and organization development. The paradigm is powered by three key players: an organizationwide steering committee providing strategic leadership, school-based redesign management teams providing tactical leadership for the redesign initiative, and knowledge-work supervisors skilled in the organizational redesign process. There are four phases: preparing, redesigning for high performance, achieving performance and diffusion, and continually improving schooling. Each phase has several supervisory activities. Knowledge Work Supervision helps a school system develop redesign proposals tailored to its environment, work system, and social architecture, not to what faddists or government bureaucrats deem appropriate. The paradigm is complex, because school systems are complex. It offers a systematic way to examine this complexity to determine which variables affect organizational performance. (Contains 26 references.) (MLH)
Publication Type: Journal Articles; Reports - Evaluative
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A