ERIC Number: ED419454
Record Type: RIE
Publication Date: 1998
Mending the Cracks in the Ivory Tower: Strategies for Conflict Management in Higher Education.
Holton, Susan A., Ed.
This book's 14 chapters provide models of conflict management and practical guidance for those working in institutions of higher education. The chapters are: (1) "What's It All About? Conflict in Academia" (Susan A. Holton); (2) "Administration in an Age of Conflict" (Gerald Graff); (3) "The Janus Syndrome: Managing Conflict from the Middle" (Walter H. Gmelch); (4) "Chairs as Department Managers: Working with Support Staff" (Mary Lou Higgerson); (5) "Spanning the Abyss: Managing Conflict Between Deans and Chairs" (Ann F. Lucas); (6) "The Cutting Edge: The Dean and Conflict" (Nancy L. Sorenson); (7) "And Never the Twain Shall Meet: Administrator-Faculty Conflict" (Judith A. Sturnick); (8) "Managing Conflict on the Front Lines: Lessons from the Journals of a Former Dean and Provost" (Clara M. Lovett); (9) "Student Affairs and Academic Affairs: Partners in Conflict Resolution" (Lynn Willett); (10) "Can We Agree To Disagree? Faculty-Faculty Conflict" (Cynthia Berryman-Fink); (11) "Views from Different Sides of the Desk: Conflict Between Faculty and Students" (John W. "Sam" Keltner); (12) "Student-Student Conflict: Whose Problem Is It Anyway?" (Janet Rifkin); (13) "Conflict Resolution in the Academy: A Modest Proposal" (Joel M. Douglas); and (14) "Academic Mortar To Mend the Cracks: The Holton Model for Conflict Management" (Susan A. Holton). An appendix provides "Conflict Management Programs for Administrators" (Gillian Krajewski). (Some chapters contain references.) (DB)
Descriptors: Administrators, College Administration, College Faculty, College Students, Conflict Resolution, Employer Employee Relationship, Higher Education, Interpersonal Communication, Models, Problem Solving, Teacher Administrator Relationship, Teacher Student Relationship
Anker Publishing Company, Inc. 176 Ballville Road, P.O. Box 249, Bolton, MA 01740-0249 ($35.95 plus $2.88 postage & handling).
Publication Type: Books; Collected Works - General; Opinion Papers
Education Level: N/A
Authoring Institution: N/A