To examine the impact of technological innovation on student involvement in college, six community colleges were visited to interview faculty, staff, administrators, and students. The visits and interviews focused on current applications of technology, future plans, implications for professional development and staffing, implications for student involvement, and plans for addressing the costs of technology. Based on the visits the following seven themes emerged: (1) does the institution know what the big picture is?; (2) little thought appeared to have been given to the role of technology in connecting students with the institution and each other; (3) support from faculty leaders was crucial in successfully implementing programs; (4) student services were often on the leading edge of technological innovation at the colleges visited; (5) support from college management was another key element for program success; (6) staff tended to support technology initiatives when they were involved with and informed about them; and (7) the issue of access, training, and support for technology is critical to ensure that everyone can take advantage of new programs. A checklist for gauging an institution's effectiveness in addressing the seven themes is appended. (BCY)