ERIC Number: ED417738
Record Type: Non-Journal
Publication Date: 1997-Sep
Reference Count: N/A
Students of Nova Southeastern University Evaluate the University's Library and Library Services. Report 97-12.
MacFarland, Thomas W.
To meet the information needs of a large body of resident and distant students, Nova Southeastern University (Fort Lauderdale, Florida) has developed an extensive library system; also available is an Electronic Library to meet the needs of distance education students and resident students who prefer to access library and learning resource materials online. The purpose of this study was to determine the level of student use of the University's libraries and also the level of student satisfaction with the University's libraries and library services. The population for this study consisted of 941 Winter Term 1997 students with a permanent United States mailing address, with this invited sample representing students in all academic centers. The response rate was 16.9%; there was ample evidence that the responding sample was representative of the population. Approximately 30% of all respondents indicated no use of the University's library or library-provided services during a typical term, and approximately 30% indicated use only one time per week. Respondents were also asked to mark their level of satisfaction with a variety of quality indicators related to the University's libraries and library services. Statements addressed many topics, including facilities, equipment, services, and materials. All statements related to satisfaction with the libraries and library services received a median rating of 3 or greater (with 1 being very dissatisfied and 5 being very satisfied), and 85% of all statements received a median rating of 4. Appended are the cover letter and survey; 12 data tables; and responses about access to information resources. (AEF)
Publication Type: Reports - Research; Tests/Questionnaires
Education Level: N/A
Authoring Institution: Nova Southeastern Univ., Fort Lauderdale, FL.