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ERIC Number: ED417428
Record Type: Non-Journal
Publication Date: 1997-Apr
Pages: 31
Abstractor: N/A
Reference Count: N/A
Conflict Strategies and Interpersonal Communicative Adaptability: Is There a Relationship?
Schumacher, Bradley K.
This study investigated subordinates' choice of conflict strategies and communicative adaptability when interacting with their supervisor. In particular, participants were asked to recall their summer work experience while completing the Organizational Communication Conflict Instrument (OCCI) (Putnam & Wilson, 1982) and the Communicative Adaptability Scale (CAS) (Duran, 1983) in order to find out if those who are more adaptive use different strategies in organizational conflict situations. Subjects were 111 female and 36 male students of an undergraduate communication course at a midwest, four-year university. Participation was anonymous. Results indicated that those who are more communicatively adaptive tend to use nonconfrontational strategies while those who are less adaptive tend to use more control strategies. Findings emphasize the importance of having a large behavioral repertoire of skills available to choose from when needed. (Contains a table of data and 56 references.) (Author/CR)
Publication Type: Reports - Evaluative; Speeches/Meeting Papers
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A