ERIC Number: ED416840
Record Type: RIE
Publication Date: 1998
Reading the Writing on the Graffiti Wall: The World Wide Web and Training.
Jones, Charles M.
This paper examines the benefits to be derived from networked computer-based instruction (CBI) and discusses the potential of the World Wide Web (WWW) as an effective tool in employee training. Methods of utilizing the WWW as a training tool and communication tool are explored. The discussion is divided into the following sections: (1) "WWW and Communications Technology," including the pivotal role of communication technologies in shaping the practice and character of employee training; (2) "Computing and Employee Training," including the benefits of CBI such as increased interaction among remote learners, cooperative training environments, learning as a team process, and self-directed learning; (3) "WWW from Internet to Intranet," including the development of Internet accessibility from the 1980s to the present; (4) "WWW Training," including design of tutorials and online lessons, as well as the Web's potential for interactivity; (5) "WWW Reports," including the Web's versatility as a publisher; (6) "WWW Assessments"; and (7) "WWW Q & A," including news-groups, the Common Gateway Interface (CGI) protocol, and computerized search agents. It is concluded that--in order for information technology productivity gains to be realized--new technologies must be used in innovative ways to increase the productivity of training. (Contains 6 references.) (MES)
Publication Type: Reports - Evaluative
Education Level: N/A
Authoring Institution: N/A