ERIC Number: ED416765
Record Type: Non-Journal
Publication Date: 1997
Reference Count: N/A
Direct Loan Evaluation. A Survey of Institutions Participating in the Federal Direct Loan and Federal Family Education Loan Programs: Academic Year 1995-96. Volume One--Summary Report [and] Volume Two--Technical Appendices.
Macro International, Inc., Calverton, MD.
This study examined satisfaction of approximately 2,200 institutions of higher education that participated in the Federal Direct Loan and Federal Family Education Loan (FFEL) programs during the 1995-96 academic year. Among major findings were: (1) both Direct Loan and FFEL institutions were satisfied with their programs, although Direct Loan institutions, especially those participating for the second year, indicated a significantly higher level of satisfaction; (2) however, overall satisfaction of all institutional participants in the Direct Loan program declined from the previous year; (3) institutions in the Direct Loan program were also more likely than institutions in the FFEL program to indicate improved administrative experiences; and (4) Direct Loan institutions were substantially more likely to report satisfaction with the Department of Education's communication and services than FFEL participants. The report first presents survey highlights and an introduction and then details findings in sections on: overall institutional satisfaction with the federal student loan programs; program administration; communications and support from the Department of Education (ED), lenders, and guarantee agencies; and level of interaction with ED's regional offices. Technical appendices include detailed tables, data on distribution of responses and response rates, item response frequencies, specifics of the survey methodology, and the two surveys. (DB)
Publication Type: Reports - Evaluative
Education Level: N/A
Audience: Administrators; Policymakers; Practitioners
Sponsor: Department of Education, Washington, DC. Planning and Evaluation Service.
Authoring Institution: Macro International, Inc., Calverton, MD.
Identifiers - Laws, Policies, & Programs: Family Education Loan Program; Federal Direct Student Loan Program