ERIC Number: ED416326
Record Type: RIE
Publication Date: 1997
Communication Skills for the Cosmetology Industry.
This teaching guide contains materials for 24 2-hour lessons for people with limited English proficiency who are seeking a job in the cosmetology industry or seeking enrollment in cosmetology courses. The course is intended to improve students' abilities to communicate orally with customers in a cosmetology setting and to improve job seeking and interview skills. The course contains the following sections: (1) social communication; (2) understanding instructions--repetition and confirmation; (3) consultation--advising, suggesting and recommending; (4) responding to complaints and apologizing; (5) job interviews; and (6) employment applications. Within the sections, class lesson plans include objectives, activities, lists of materials and resources, teacher's notes, class agenda, and student worksheets. Tests with answers and a course evaluation also are included. (KC)
Publication Type: Guides - Classroom - Teacher
Education Level: N/A
Audience: Practitioners; Teachers
Sponsor: College of the Desert, Palm Springs, CA.
Authoring Institution: San Diego Community Coll., CA.