ERIC Number: ED414949
Record Type: Non-Journal
Publication Date: 1997
Reference Count: N/A
Collaborative Technologies and Organizational Learning. Series in Information Technology Management.
Neilson, Robert E.
Organizational learning is a strong candidate to replace reengineering as the next intellectual bastion on the continuously twisting road to increased organizational productivity. However, there is a paucity of research on how transferring intellectual materials via groupware products fosters organizational learning. This book provides a first glance into the intellectual intersection between organizational learning and collaborative technologies. The book is divided into six chapters. Chapter 1--Introduction: Setting the Stage--defines terms, presents the purpose and significance of the study, and gives background on the case study. Chapter 2--Conceptual Linkages: An Analysis of the Organizational Learning, Collaborative Technology, and Intellectual Capital Literature--presents the results of a content analysis, discussion of theoretical bases, and critical analysis of the literature to determine commonalties or themes that run through the literature. Chapter 3--Case Study Design and Methodology--describes the naturalistic research approach, research methodologies, data analysis, and Delphi group. Chapter 4--Research Question and Propositions: "Zeroing In"--presents 8 research propositions that focus on information exchange, technology use, and learning. Chapter 5--Results and Findings: Insight Gained--describes the contextual setting and observations, introduction of Lotus Notes to students and faculty, findings, and presents a summary of the "top ten" practice prescriptions. Chapter 6--Conclusions and Implications: Where Do We Go From Here?--discusses building organizational learning understanding through metaphors and presents two descriptive scenarios. Includes an index. (Contains 175 references.) (SWC)
Descriptors: Business Communication, Case Studies, Computer Software, Cooperation, Information Dissemination, Information Technology, Information Transfer, Metaphors, Microcomputers, Organizational Communication, Productivity, Shared Resources and Services, Total Quality Management
Idea Group Publishing, 1331 E. Chocolate Ave., Hershey, PA 17033-1117; 1-800-345-4332; URL: http://www.idea-group.com.
Publication Type: Books; Reports - Evaluative
Education Level: N/A
Audience: Community; Practitioners; Researchers
Authoring Institution: N/A