ERIC Number: ED414517
Record Type: Non-Journal
Publication Date: 1995
Reference Count: N/A
Evaluating Career Counseling Centers: A Collaborative Approach: ERIC Digest.
Schulz, William E.
Professional evaluation of career counseling programs is becoming increasingly important as funding becomes more limited and accountability more pervasive. This digest describes a Canadian approach used by an outside team to evaluate seven small career counseling programs. Evaluators addressed two basic goals: appraise the effectiveness and efficiency of the services; and suggest areas of improvement and identify areas where initiatives had been taken. Eight areas were identified for review: (1) client inventories and record keeping; (2) service needs determination; (3) leadership, planning and organization; (4) client perception of employment coordination and counseling; (5) liaison with referral agencies; (6) individual and group counseling; (7) employment success rate; and (8) additional services and innovations. To decrease anxiety of the stakeholders in the centers, a collaborative approach was adopted. The evaluation then followed an eight-step procedure. The key element was a 2- to 3-day on-site visitation by the review team. Several activities were used to foster a spirit of constructive feedback. Most of the counselors wanted an evaluator present at a counseling session who could then offer suggestions. Several hours were used at the end of the on-site visit to summarize desired outcomes. The collaborative approach was found to be effective because of resulting cooperation of counselors. (RJM)
Publication Type: ERIC Publications; ERIC Digests in Full Text
Education Level: N/A
Sponsor: Office of Educational Research and Improvement (ED), Washington, DC.
Authoring Institution: ERIC Clearinghouse on Counseling and Student Services, Greensboro, NC.; Canadian Guidance and Counselling Foundation, Ottawa (Ontario).
Identifiers - Location: Canada