ERIC Number: ED414140
Record Type: RIE
Publication Date: 1997-Nov
The P.A.G.E. Team Alignment Process.
Lair, Michael A.
This paper describes a process by which developing or established teams can create a clear and common understanding of issues concerning team purpose, team approach, performance goals, role clarity, and mutual accountability. The major components of this process--Purpose, Approach, Goals, and Everyone mutually accountable--form the acronym P.A.G.E. Without a clear understanding of these four aspects, a team will never reach a level of high performance. The P.A.G.E. process is taught primarily to adults in business situations. The four stages of development for teams are forming, storming, norming, and performing. The P.A.G.E. process is most useful for teams that are in the formative stages of development because it helps accelerate teams through the forming, storming, and norming stages and avoids leaving team development to chance. "Nitro Crossing" is an experiential, interactive exercise used to familiarize team members with the principles of the technique. All members of the group participate in identifying the components of the task ahead of them and putting them onto a one-page outline. The concepts of continuous improvement are applied to the group process rather than to business processes because American business is less process oriented than task oriented, and a team that has taken care of internal business can place more emphasis on satisfying customer needs. Contains 13 references and a sample P.A.G.E. outline sheet. (TD)
Publication Type: Reports - Descriptive; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Note: In: Deeply Rooted, Branching Out, 1972-1997. Annual AEE International Conference Proceedings; see RC 021 269. P.A.G.E. is a registered trademark.