ERIC Number: ED413626
Record Type: Non-Journal
Publication Date: 1997
Reference Count: N/A
Should 360-Degree Feedback Be Used Only for Developmental Purposes?
Bracken, David W.; Dalton, Maxine A.; Jako, Robert A.; McCauley, Cynthia D.; Pollman, Victoria A.
This booklet presents five papers that address the issue of whether 360-degree feedback (in which a manager or executive receives feedback on how bosses, peers, and direct reports see him or her) should be used only for development, or whether 360-degree feedback (also known as multi-rater feedback) should be used for administrative purposes such as deciding who gets raises and promotions. After a preface by George P. Hollenbeck, papers in the booklet are: "When the Purpose of Using Multi-Rater Feedback Is Behavior Change" (Maxine A. Dalton); "Some Faulty Assumptions That Support Using Multi-Rater Feedback for Performance Appraisal" (Victoria A. Pollman); "Maximizing the Uses of Multi-Rater Feedback" (David W. Bracken); "Fitting Multi-Rater Feedback into Organizational Strategy" (Robert A. Jako); and "On Choosing Sides: Seeing the Good in Both" (Cynthia D. McCauley). (RS)
Descriptors: Behavior Change, Feedback, Job Performance, Organizational Communication, Personnel Evaluation, Promotion (Occupational)
Center for Creative Leadership, One Leadership Place, Greensboro, NC 27410 ($15).
Publication Type: Books; Collected Works - General; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: Center for Creative Leadership, Greensboro, NC.