ERIC Number: ED412590
Record Type: RIE
Publication Date: 1996-Aug
Using Total Quality Management Principles To Implement School-Based Management.
Terry, Paul M.
Those engaged in school restructuring can find direction in the philosophy of W. Edwards Deming, which has guided the operations of many American corporations. This paper provides an overview of Deming's Fourteen Points of Total Quality Management (TQM) and discusses their applications to education. To develop a successful TQM system, the school needs a clear plan of action for reaching long- and short-term goals, staff training, quality improvement teams, management involvement, and continual assessment. Schools using TQM have reported improved test scores, reduced dropout rates, and curricular innovations. The principles of TQM have broad applications in education and have the potential to produce positive results. School improvement becomes a continual process that created an environment characterized by unity, change, and trust. (Contains 17 references.) (LMI)
Publication Type: Opinion Papers; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
Note: Paper presented at the Annual International Conference of the International Association of Management (14th, Toronto, Ontario, Canada, August 1996).