Human Options is a non-profit social service agency in Orange County, California which provides services for battered women and their families. This study: assessed the outcomes for graduates of its programs; obtained consumer evaluations of the agency's services; measured the needs for aftercare services; and assessed how the children of program graduates were doing. This study builds on an initial follow-up survey in which 90 graduates of the Human Options program were interviewed. For the current study, data was collected from two groups of Human Options graduates: graduates of the Second Step program and former residents of the Human Options Shelter. Results show that Second Step respondents, even though they had more problematic backgrounds than the Shelter women, were doing as well as their Shelter peers on most indicators and even better in some areas, such as being less likely to report that they or their children have been abused. Consumer satisfaction was high for graduates of both programs. However, exploratory data on the children revealed cause for concern, with many of the children expressing themselves through physical violence, having trouble making friends, and performing below grade level in reading. Recommendations for future research are made. Contains numerous tables throughout the document. (RJM)