ERIC Number: ED411281
Record Type: Non-Journal
Publication Date: 1996-Jun
Reference Count: N/A
Assessment Strategies: Validation of the Work Keys(TM) System for Social Workers.
Palmer, Helen T.; Clegg, Cynthia; Hane, Edward Z.
This paper describes the Work Keys system, a program developed by American College Testing (ACT) to help improve the job skills of the workforce. This project is being conducted with the Oklahoma Department of Human Services to examine the extent to which Work Keys assessment information can be used to address the human resources needs for three classifications of social workers (classified by time in job and caseload size or type). Job profiling, the job analysis component of the Work Keys system, was used to study all 3 jobs and establish content-related validity and skill standards, using 1,614 social workers. The assessment component of the system was used to examine the extent to which a sample of incumbents (189 social workers) met the skill levels set by subject matter experts. In the final stage of this project, performance data provided a basis to calculate statistical indices to address the criterion-related validity of the Work Keys system relative to the social worker jobs. Recommendations are given regarding how the Work Keys system can be used to address the human resources needs of the three social worker classifications studied. An appendix describes the job skills. (Contains six tables and nine references.) (SLD)
Publication Type: Reports - Research; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Identifiers - Assessments and Surveys: Work Keys (ACT)