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ERIC Number: ED411242
Record Type: Non-Journal
Publication Date: 1997
Pages: 60
Abstractor: N/A
Reference Count: N/A
ISBN: ISBN-1-882197-30-5
Choosing 360. A Guide to Evaluating Multi-Rater Feedback Instruments for Management Development.
Van Velsor, Ellen; Leslie, Jean Brittain; Fleenor, John W.
This book presents a nontechnical, step-by-step process that shows how to evaluate any 360-degree-feedback instrument intended for management or leadership development. The 360-degree-feedback instruments collect information from different sources about a target manager's performance, and they offer multiple perspectives. The 16 steps in evaluation are: (1) finding out what is available; (2) collecting a complete set of materials; (3) comparing the intended use to instrument characteristics; (4) examining the feedback scales; (5) familiarizing oneself with the instrument development process; (6) learning how items and feedback scales were developed; (7) finding out how consistent scores tend to be; (8) assessing basic aspects of validity (whether the instrument measures what it claims to measure); (9) thinking about face validity; (10) examining the response scale; (11) evaluating the feedback display; (12) understanding how breakout of rater responses is handled; (13) learning what strategies are used to facilitate interpretation of scores; (14) looking for development and support materials; (15) comparing cost (value for the price); and (16) considering length a minor issue. At the end of the report, there are a checklist of the steps, a glossary of technical terms, and a list of suggested readings. (Contains 12 references.) (SM)
Center for Creative Leadership, P.O. Box 26300, Greensboro, NC 27438-6300 (Stock No. 334, $15).
Publication Type: Guides - Non-Classroom
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: Center for Creative Leadership, Greensboro, NC.