ERIC Number: ED411242
Record Type: Non-Journal
Publication Date: 1997
Reference Count: N/A
Choosing 360. A Guide to Evaluating Multi-Rater Feedback Instruments for Management Development.
Van Velsor, Ellen; Leslie, Jean Brittain; Fleenor, John W.
This book presents a nontechnical, step-by-step process that shows how to evaluate any 360-degree-feedback instrument intended for management or leadership development. The 360-degree-feedback instruments collect information from different sources about a target manager's performance, and they offer multiple perspectives. The 16 steps in evaluation are: (1) finding out what is available; (2) collecting a complete set of materials; (3) comparing the intended use to instrument characteristics; (4) examining the feedback scales; (5) familiarizing oneself with the instrument development process; (6) learning how items and feedback scales were developed; (7) finding out how consistent scores tend to be; (8) assessing basic aspects of validity (whether the instrument measures what it claims to measure); (9) thinking about face validity; (10) examining the response scale; (11) evaluating the feedback display; (12) understanding how breakout of rater responses is handled; (13) learning what strategies are used to facilitate interpretation of scores; (14) looking for development and support materials; (15) comparing cost (value for the price); and (16) considering length a minor issue. At the end of the report, there are a checklist of the steps, a glossary of technical terms, and a list of suggested readings. (Contains 12 references.) (SM)
Descriptors: Administrator Characteristics, Evaluation Methods, Feedback, Interrater Reliability, Leadership Qualities, Leadership Training, Management Development, Measurement Techniques, Multitrait Multimethod Techniques, Scores, Test Construction, Test Reliability, Test Validity, Tests
Center for Creative Leadership, P.O. Box 26300, Greensboro, NC 27438-6300 (Stock No. 334, $15).
Publication Type: Guides - Non-Classroom
Education Level: N/A
Authoring Institution: Center for Creative Leadership, Greensboro, NC.