ERIC Number: ED411029
Record Type: Non-Journal
Publication Date: 1997-May
Reference Count: N/A
Evaluation of a Commercial Student Retention Program at Topeka Technical College.
Rosa, Karon J.
In response to increasing student attrition rates, Topeka Technical College, Kansas, a proprietary school run by Education America, Inc., adopted a commercial retention program that included faculty and staff training and a success course for students. An evaluation was undertaken to determine the effectiveness of the program, involving a review of the literature and other retention models and the establishment of the following performance criteria: improvement in retention, cost benefit, and enhanced faculty development. Outcomes were determined by comparing semester retention rates for 43 students who began before the success course was implemented and 38 students who participated in the course, and comparing the costs of the program to the revenue generate by retained students. In addition, surveys were sent to all faculty who participated in the training regarding the program's effectiveness. Study findings indicated that student retention was not improved among those involved in the program, with 14 students from each of the study groups dropping out before the end of the semester. Due to the lack of increased retention and increased revenue, there was no cost benefit associated with the program. The faculty, however, considered the training to be very valuable. As a result, it was recommended that further efforts be made to increase student retention. Contains 16 references. An implementation manual for the retention program is appended. (YKH)
Publication Type: Dissertations/Theses - Practicum Papers
Education Level: N/A
Authoring Institution: N/A
What Works Clearinghouse Reviewed: Meets Evidence Standards without Reservations
WWC Study Page: http://ies.ed.gov/ncee/wwc/study/83810