ERIC Number: ED410702
Record Type: Non-Journal
Publication Date: 1996-Dec
Reference Count: N/A
Perspectives from Consumers and Counselors on Elements that Influence Successful Vocational Rehabilitation System Delivery.
Thomas, Dawna M.; Whitney-Thomas, Jean
Research To Practice, Dec 1996
Three rehabilitation counselors and three consumers participated in two focus groups on the impact of the 1992 Rehabilitation Act Amendments on vocational rehabilitation services. Analysis of the discussions found a combination of three elements emerged as necessary for consumers and counselors to feel satisfied with the VR process. These were: (1) a positive working relationship between the consumer and his/her counselor; (2) active involvement of the consumer; and (3) ready availability of services. Implications for successful service delivery include building a positive relationship with consumers, enhancing consumer participation through such mechanisms as authentic assessment procedures and Person Centered Planning, and expanding services through strong linkages between vocational rehabilitation agencies and other employment services, training for utilization of natural supports, and consumer control of service dollars. (DB)
Descriptors: Adults, Agency Cooperation, Career Counseling, Counselor Client Relationship, Counselor Role, Delivery Systems, Disabilities, Federal Legislation, Focus Groups, Interpersonal Relationship, Public Agencies, Vocational Rehabilitation
Institute for Community Inclusion, Children's Hospital, 300 Longwood Ave., Boston, MA 02115.
Publication Type: Collected Works - Serials; Reports - Research
Education Level: N/A
Sponsor: National Inst. on Disability and Rehabilitation Research (ED/OSERS), Washington, DC.
Authoring Institution: Children's Hospital, Boston, MA.
Identifiers - Laws, Policies, & Programs: Rehabilitation Act Amendments 1992