ERIC Number: ED410623
Record Type: Non-Journal
Publication Date: 1997-Apr
Reference Count: N/A
Assessing Interpersonal Communication Skills in Preparing Women for Work.
Keyton, Joann; Kilgore, Wanda J.
Perceptions of interpersonal communication skills of participants in the Women in Community Service (WICS) program, an initiative of Tennessee JOBS, were assessed to examine the relationship between WICS skill blocks training and improvement in communication competence and communicator style flexibility while decreasing communication apprehension. Participants from three WICS classes completed surveys both pre- and post-program training to test one research question and three hypotheses. Besides a programmatic evaluation of this and other work readiness initiatives in their ability to improve the communication ability of program participants, the research project also compared the participants' perceptions to those of a group of entry level college students. Null and mixed findings suggest that more emphasis be placed on communication skill training in work readiness programs. Further, findings imply that participation in work readiness programs may make participants aware of communication inadequacies and serve to lower rather than increase self-perceptions about communication skill. (Contains 3 tables of data and 46 references.) (Author)
Publication Type: Reports - Research; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Identifiers - Location: Tennessee