ERIC Number: ED409957
Record Type: RIE
Publication Date: 1997-Jun
Designing and Implementing Value Focused Effectiveness Indicators.
Rajek, Becky; And Others
Focusing on the measurements and traits used to assess program effectiveness at Wisconsin's Northcentral Technical College (NTC), this document reviews the college's value-focused effectiveness indicators and provides data on outcomes as of 1994-95. Following NTC's mission statement, the program assessment criteria developed at the college are described, indicating that they include both measurements, obtained from commonly used college or state data, and traits, or information related to employer satisfaction and program supply and demand. Measurements, traits, and related benchmarks are then described for the following indicators: customer satisfaction, including student satisfaction rate, the student satisfaction rate with information provided by program leavers, and employer satisfaction; economic impact, including graduate salary comparisons, placement rates, placement rates including leavers, future demand, community economic return, and outcomes after 5 years; and efficient use of resources, measured by course utilization, student accessibility, retention/graduation rates, faculty utilization, and high demand among students. Following a sample "report card" of 1992-93 to 1994-95 outcomes for NTC's dental hygiene program, outcomes by program are presented for the same period for the following measures: student satisfaction rate, graduate salary comparison, placement in jobs related to students' program of study, community economic return, course utilization, retention/graduation rate, and faculty utilization. Overheads related to the development of the indicators are attached. (HAA)
Publication Type: Numerical/Quantitative Data; Reports - Descriptive; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: Northcentral Technical Coll., Wausau, WI.
Grant or Contract Numbers: N/A
Note: Paper presented at the Annual Community College Consortium Summer Institute on Institutional Effectiveness and Student Success (9th, Tempe, AZ, June 22-25, 1997).