ERIC Number: ED409923
Record Type: Non-Journal
Publication Date: 1997-Apr-17
Reference Count: N/A
Increasing Instructor and Student Communication through Drop Notice Surveys.
In fall 1996, California's Los Angeles Harbor College instituted the use of a drop notice survey to notify instructors when students dropped their course. Students dropping a course checked off their reasons on a notice card, which was recorded for research and student service purposes and sent to the instructor within the day. In addition, the students were asked to complete a brief questionnaire regarding their reasons for dropping the class, what factors might have helped them stay enrolled, and which services they made use of at the college. During the first 4 weeks of fall 1996, 768 drop notices were processed, while an additional 1,563 were processed after 4 weeks but during the period for allowed withdrawals. An analysis of all 2,331 drop questionnaires completed indicated that financial reasons accounted for 37% of the withdrawals, while course related reasons, including content, teaching, difficulty, and falling behind in class accounted for another 34%. Family and personal problems such as illness accounted for 19% of the reasons, while no need for a class and other responses, including many students who were missing the prerequisite for the class, accounted for 15%. Finally, based on a sample of 500 forms, approximately 14% of the students had requested a student service. The drop notice form and response tables are appended. (HAA)
Publication Type: Reports - Research
Education Level: N/A
Authoring Institution: Los Angeles Harbor Coll., Wilmington, CA. Office of Research and Development.