ERIC Number: ED409440
Record Type: Non-Journal
Publication Date: 1997
Reference Count: N/A
Getting the Best Out of Your Competencies.
Strebler, Marie; And Others
A study explored practical issues in the use of competencies in performance review and in assessment and measurement of competencies by eight leading British employers at different stages in their use of competencies. The practices of 5 organizations using competencies for performance review of their managers were evaluated through feedback from 184 employees. Respondents were satisfied that competencies would help them develop required skills but not that they reflected their technical and professional skills. Satisfaction with the use of competencies was determined by the extent to which respondents believed they would enhance their career prospects. Most agreed that the assessment process relied too heavily on managers' judgments. Respondents were confident they could assess and develop their own competencies. When the outcome of the performance review resulted in recommended training and development for the current job, it had a negative impact. When it resulted in a pay increase, it had a positive impact. Introducing competencies without a clear business purpose raised staff suspicion. The perceived job fit and relevance of competency frameworks influenced satisfaction. Two simple interventions that employers can introduce to add the most value to their practices were using competencies to define job requirements and training staff in the use of competencies. (Appendixes contain 29 references, an annotated bibliography with 49 items, and data tables.) (YLB)
Descriptors: Competence, Employee Attitudes, Employer Attitudes, Evaluation Methods, Foreign Countries, Job Skills, Occupational Information, Performance, Performance Based Assessment, Performance Factors, Personnel Evaluation
Grantham Book Services, Isaac Newton Way, Alma Park Industrial Estate, Grantham NG31 9SD, England, United Kingdom.
Publication Type: Reports - Research
Education Level: N/A
Authoring Institution: Sussex Univ., Brighton (England). Inst. for Employment Studies.
Identifiers - Location: United Kingdom (Great Britain)